A number of customers have paid large deposits to Cub Kitchens, oni, and Bearhaus and received nothing in return.
If you’re a customer of Cub Kitchens, Cubly, Bearhaus, Load Bear, oni, or any other trading names of Green 2020 Ltd or Squirrel Kitchens Ltd, send me an email or reach out on Facebook.
Green 2020 Ltd and Squirrel Kitchens Ltd have a number of sites. You can see some of the older site iterations on the Wayback Machine.
There are four unsatisfied records outstanding against Green 2020 Ltd. I’m not allowed to share the report but you can confirm it yourself using TrustOnline.
Cub Kitchens posted an AI generated review on Google Maps and Trustpilot to try and offset the negative reviews they’ve been receiving from customers still waiting for a refund on their undelivered kitchens.
Put the text into any AI checking tool and it will flag it as fake. You can do the same to all the negative reviews and see that they’re all clearly real human experiences.
The Digital Markets, Competition and Consumers Act 2024 makes it illegal to post fake reviews and requires businesses to take reasonable steps to prevent and remove them. I’ve notified Cub Kitchens of the fake review and they’ve insisted it’s legitimate. It seems odd for a legitimate customer to leave an AI generated review with no pictures instead of their own experience.
After waiting patiently for four weeks without meaningful communication indicating any intent to deliver my kitchen, I posted on their social media pages on Facebook and Instagram. Instead of engaging with the comments, Cub Kitchens deleted my comments and blocked my account.
When I requested a refund, Cub Kitchens quoted their website terms and conditions to me and said that they justified any delays of any length.
I paid a deposit in August and was never shown any terms and conditions. The terms section of the website was added some time after 11 September but before 2 October and was dated August 2025 to try and look like it was there for longer.
There’s a winding up petition issued against Green 2020 Ltd petitioned by solicitors on behalf of Stark Building Materials (owners of Jewson and other brands). I attended the hearing which was adjourned to 10 December 2025.